Primary Purpose:
Assist with performing on-site technical work to install and maintain computer equipment and network and software applications throughout the district. Respond to work order requests by diagnosing and repairing network and computer hardware.
Qualifications:
Education/Certification:
High school diploma or GED
Special Knowledge/Skills:
Knowledge of computer workstation setup
Knowledge of computer hardware and software applications
Ability to install, maintain, and repair computers and peripherals, including printers, modems,
scanners
Ability to install and maintain network cables and hardware
Ability to diagnose problems and perform repairs
Experience:
One year work experience installing, maintaining, and repairing computers and peripherals
Major Responsibilities and Duties:
Inventory
- Check order accuracy.
- Insert all product data into inventory database.
- Create asset labels and place on all products received.
- Manage all district technology inventory.
Website
- Manage all website content.
- Capture all event data district wide.
- Manage district social media pages.
Installation
- Relocate computer hardware, peripherals, and equipment as needed.
- Install and configure software as needed.
Equipment Repair and Maintenance
- Diagnose and repair equipment, including printers, and personal computers.
- Service equipment according to established preventive maintenance schedule.
- Maintain accurate updated records of preventive maintenance.
- Maintain accurate records of time and materials required to perform repairs and service.
Safety
- Operate tools and equipment according to prescribed safety procedures.
- Follow established safety procedures and techniques to perform job duties, including lifting, climbing and carrying.
- Correct unsafe conditions in the work area and report any conditions that are not correctable to the supervisor immediately.
Other
- Respond to after-hours emergencies as needed.
Supervisory Responsibilities:
None.
Equipment Used:
Hand tools and test instruments for electronic repairs and cable installations. Personal computers and peripherals, including modems and printers.
Working Conditions:
Mental Demands/Physical Demands/Environmental Factors:
Climbing, stooping, bending, and kneeling; frequent use of small hand tools and electronic test equipment; frequent districtwide travel. Occasional prolonged and irregular hours. May be required to be on-call 24 hours a day. |